WARRANTY & RETURNS - Southern Rail Models

Should you wish to cancel your order for any reason, an administration fee of $50 will be retained by Southern Rail
Significant or continuous changes to your order may result in a $50 administration fee (at the discretion of the Directors)
Prices and model specifications are subject to change without notice
If you are placing an order with a deposit, it will be treated as a lay-by. You are therefore required to make regular payments towards it and the administration of the lay-by will be covered by NSW Government legislation. Cancellation fees apply.

Gift Certificates can be used for DIRECT ORDERS ONLY. Not valid at any retailer
Valid for 12 months after purchase
Certificate MUST BE SURRENDERED with use.
Southern Spirit Club Car discounts DO NOT APPLY to the purchase of Gift Certificates

Southern Rail will not accept any returns unless an authorised return number has been allocated, and is clearly labelled on the outside of the parcel
Returns made without an authorised return number will not be accepted and the consignee will be responsible for all postage costs and any loss associated with the parcel

Southern Rail offers a twelve month warranty from the date of purchase against faulty workmanship and materials
By Government legislation we will, at our option, repair replace or refund where any product fails to meet the conditions of sale that the item is of merchantable quality