Terms & Conditions

  • Should you wish to cancel your order for any reason, an administration fee of $50 will be retained by Southern Rail
  • Significant or continuous changes to your order may result in a $50 administration fee (at the discretion of the Directors)
  • Prices and model specifications are subject to change without notice
  • If you are placing an order with a deposit, it will be treated as a lay-by. You are therefore required to make regular payments towards it and the administration of the lay-by will be covered by NSW Government legislation. Cancellation fees apply.

Gift Certificates

  • Gift Certificates can be used for DIRECT ORDERS ONLY. Not valid at any retailer
  • Valid for 12 months after purchase
  • Certificate MUST BE SURRENDERED with use.
  • Southern Spirit Club Car discounts DO NOT APPLY to the purchase of Gift Certificates

Returns

  • Southern Rail will not accept any returns unless an authorised return number has been allocated, and is clearly labelled on the outside of the parcel
  • Returns made without an authorised return number will not be accepted and the consignee will be responsible for all postage costs and any loss associated with the parcel

Warranty

  • Southern Rail offers a twelve month warranty from the date of purchase against faulty workmanship and materials
  • By Government legislation we will, at our option, repair replace or refund where any product fails to meet the conditions of sale that the item is of merchantable quality